The process of purchasing insurance is a chore. But, it doesn’t have to be this way. AI can give customers a truly personalised and unique experience that is proactive, as opposed to the traditional experience that is reactive.

If you're frustrated with the outdated and impersonal insurance buying process, Peppercorn has a solution. Their conversational AI assistant empowers customers to drive the conversation and find the right coverage for their unique needs. With a team of insurance and tech experts committed to transforming the industry, Peppercorn is the future of insurance.

At Peppercorn, we understand that buying car insurance can be a daunting task. With so many different options and terms to consider, it can be easy to overlook important details and make a decision that doesn't fully meet your needs. That's why we're proud to offer our customers the assistance of our Conversational Assistant.

Our Assistant is designed to help you understand the terms and conditions of your policy, so that you can make an informed decision when purchasing car insurance. By working through the process with our Assistant, you can be sure that you're fully aware of all the coverage options available to you and that you're making a decision that's right for you.

One of the key benefits of our Assistant is that it promotes the Financial Conduct Authority's (FCA) spirit of treating customers fairly. By guiding you through the policy terms and making sure that you're aware of any important details, our Assistant helps to ensure that you're not taken advantage of and that you're getting the best deal possible.

So if you're in the market for car insurance and want to make sure that you're making an informed decision, be sure to take advantage of our Conversational Assistant. It's here to help you 24/7 and will ensure that you have all the information you need to make the right choice for you.

Peppercorn is thrilled with the initial feedback on our Conversational Assistant and website experience. We're using this positive feedback as a springboard to continue improving our car insurance offerings, making the process more straightforward and efficient for our customers. We're constantly working to improve our digital experience to make car insurance a hassle-free process.

Learn how customers' goodbye in chatbot conversations highlights the importance of creating a human-like experience & improve chatbot performance.