Built to transform insurance
Pipr is designed by our team of insurance and technology experts, who set out to change the traditional insurance operating model using Conversational AI.
Created specifically for insurance companies, brokers, and MGAs, it is trained and proven, it is highly automated and super scalable to reduce operating costs and better protect risk. Quickly.
Accelerate your business performance with Pipr
Pipr is designed to help improve efficiency in multiple ways, fast. Highly configurable to your branding, brand tone-of-voice, specific product and policy content details.
Superior Conversational First™ customer experience
By putting your customers in control, see your CSAT scores rise
Reduce operating costs
1:5000 agents to policyholders, save up to 80% of customer handling costs, delivering lower expense ratios
Better protect risk
Our unique automated pre-sale underwriting capability better protects risk, delivering improved loss ratios
Built for seamless, no code integration
Quick and easy to implement at low cost, Pipr acts as an overlay on current technology and seamlessly integrates with existing Policy Administration Systems
Reduce operating costs, lower expense ratios
Remove labour-intensive call centre tasks and overheads, with a fraction of the number of customer agents.
And with our automated pre-sale underwriting capability, we remove labour-intensive pre-sale manual underwriting and avoid associated manual rework.
Achieve 1:5000+ agent to policyholders ratio
Better protect risk, lower loss ratios
Pipr is designed to deliver better risk selection and more accurate pricing-to-risk.
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Our unique automated underwriting
Our technology will help you to proactively identify and address potential misrepresentation (innocent or intentional) before the customer is able to purchase a policy.
Using our dynamic underwriting rules and tailored questions (switches) to clarify information provided by the customer, trigger additional data enrichment validation calls, or provide informational prompts and reminders to the customer.
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Enhanced pricing precision
If appropriate, Pipr can offer a market-leading underwriting and pricing capability of its own. A highly configurable and high-performing rating solution, utilising advanced data analysis and predictive modelling.
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Behavioural counter fraud
A complete view of the customer’s quote journey and any manipulation is exposed courtesy of our Single Customer View (SCV). This is combined with optional integrations with leading fraud detection and avoidance products.
Create your own Pipr
Choosing Pipr means that we’ll work with you to build and go-live with your own uniquely branded conversational interface that represents your brand and that guides customers through their highly personalised journeys.
Your Pipr interface will be built with the knowledge of your brand's tone of voice, operational processes, and product offerings.
Fast integration, transform quickly
Quick and easy to implement at low cost, Pipr acts as an overlay on current technology and seamlessly integrates with existing Policy Administration Systems following PeppercornAI’s 6-step implementation programme.
